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Real-time Problem-solving Service (Maxx Online Smart Support-MOSS)

MSS provides instruction on the basic and correct problem-solving for machines and systems, to improve the service life of parts, allow the system to operate smoothly, and reduce downtime. At Maxtex Head Quarter and Maxtex Service Network, we implement a system that supports online and live streaming (Zoom/Line application) to support and improve the efficiency of the online operation. The system helps customers to save time, instead of visiting us for services, and saves them the service fee. This is because Maxtex provides online services free-of-charge, in order to further facilitate our customers, as well as to develop various platforms that we can use to solve our customers' problems in real-time.